Lola Beauty Lounge (dba Lola Beauty Boutique) – Dorchester, MA
Last Updated: July 1, 2025
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with Lola Beauty Boutique, including participation in our SMS communication program.

1. What We Collect

We may collect the following information:
– Name, phone number, email address
– Appointment history and service preferences
– SMS opt-in details (including timestamp and source)

2. How We Use Your Information

– To book, confirm, and remind you of appointments
– To send you relevant updates and limited promotional offers
– To improve service quality and client experience
– To personalize communication based on visit history or preferences

3. SMS Communication Compliance

In line with A2P messaging guidelines:
– We only message users who have opted in
– We respect STOP and HELP keywords at all times
– Consent records are securely stored and managed
– No phone numbers are shared or sold to third parties for advertising

4. Data Sharing

We may share your data with trusted third-party service providers (e.g., booking software or CRM platforms) for service fulfillment only. We do not sell or rent your data.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You may request access to your data, ask for corrections, or request deletion by emailing info@lolabeautyboutique.com.

7. Policy Updates

We may update this policy periodically. Any changes will be reflected on our website with the updated date.